In episode 8 of Insights from Inside, Prasanna R, CIO of Intellect Consumer Banking, joins Mithu Gupta, CMO & Head of User Experience at Intellect Consumer Banking, to explore how AI is empowering CIOs to lead smarter, scalable, and secure banking transformations—from enterprise knowledge to customer experience.
Together, they unpack how banks can move beyond traditional digitization toward intelligent orchestration powered by AI. Prasanna introduces the idea of unlocking “enterprise knowledge gardens,” where banks can harvest and scale insights across departments using AI, enabling better decisions and faster actions. He also explains how eMACH.ai’s deeply layered architecture offers scalability across geographies and functions—multi-country, multi-timezone, multi-currency, and multi-cloud.
The episode also dives into coexistence frameworks that allow banks to transform without disturbing business-as-usual, and why balancing innovation with performance, compliance, and cost has never been more critical.
From redefining digital workforces to enabling “invisible” financial services, this episode provides a roadmap for CIOs who want to innovate with intention while balancing risk.
🎧 Tune in now to explore how AI can elevate your bank’s core—and its future.
