eMACH.ai Lending
Gestión de la deuda
Composable, Microservices-based & API driven Debt Management Solution built to Maximise your Collections
Accelerate Recoveries & achieve Operational Excellence with AI-Driven Collections
eMACH.ai Lending’s Debt Management is an AI-first, end-to-end debt collections platform designed to help financial institutions recover faster and operate more efficiently across both centralized and field collections. Built on a future-ready, highly composable eMACH.ai architecture, the platform enables institutions to rapidly configure and scale collection workflows without disrupting core systems, while seamlessly integrating with existing banking and partner ecosystems.
Designed to modernize collections at scale, the platform empowers teams to design, test, and deploy intelligent collection strategies that extend consistently from centralized operations to the last mile. AI-driven rules and automated workflows orchestrate actions and escalations across digital, assisted, and on-ground channels, ensuring proactive, data-driven engagement. Centralized, real-time visibility provides tight governance and control across internal teams, external agencies, and field agents, while enabling continuous optimization of strategies.
Built on a modular, API-led, and low-code foundation, eMACH.ai Lending’s Debt Management delivers transformation certainty with rapid deployment within 8 weeks, backed by a proven implementation framework that minimizes risk. With native support for mobile-first, offline-capable field execution and an enterprise-grade platform proven across 30+ global implementations, banks and financial institutions can confidently scale compliant, customer-centric recovery experiences—from strategy design to field execution—on a production-tested solution
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Transforming
Collections
Management
01
Embedded AI for Intelligent, Context-Aware Debt Recovery
Drive higher recoveries with AI-recommended next-best collection actions
Improve decision accuracy using real-time, contextual portfolio insights
Segment cases intelligently to prioritize efforts with maximum impact
02
End-to-End Debt Management with Integrated Last-Mile Execution
Orchestrate collections seamlessly from strategy design to field execution
Ensure consistent recovery actions across digital, assisted, and field channels
03
Field-Ready by Design, Not an Afterthought
Enable uninterrupted field collections with offline-first mobile execution
Eliminate execution gaps between central strategy and field operations
Guide agents with real-time intelligence and compliant on-ground actions
04
Proactive, Customer-Centric Collections at Scale
Shift from reactive to proactive, customer-specific engagement recovery
Reduce friction and churn while maintaining strong recovery performance
Engage customers through preferred channels with timely, relevant nudges
05
Unified Control with Real-Time Risk & Performance Visibility
Monitor portfolio risk and recovery performance in real time
Intervene early with actionable insights and automated risk alerts
Track and optimize productivity across internal teams and agencies
