DUCA Credit Union selects Intellect to deliver hyper-personalised, friction-free digital banking across Canada
TORONTO, Canada, February 09, 2026 – Intellect Design Arena., a financial technology company powering the world’s leading banks, credit unions and insurance companies, today announced a partnership with DUCA Financial Services Credit Union Ltd. (DUCA) to transform its digital banking ecosystem. By adopting Intellect’s eMACH.ai Digital Engagement Platform (DEP), DUCA joins a growing group of Canadian credit unions spearheading hyper-personalised, friction-free banking tailored to the evolving needs of their members. This announcement follows Intellect’s previous update on December 15, 2025, in which 35 credit unions selected Intellect’s eMACH.ai DEP.
This digital upgrade replaces DUCA’s legacy infrastructure with a seamless, unified experience across mobile and online channels. eMACH.ai DEP enables DUCA the agility to consistently launch new financial products at market-leading speeds. With over 92,000 members and 7.5 billion CAD in assets on the balance sheet, across 19 Southern Ontario branches, DUCA is leveraging this partnership to solidify its position as a member-centric innovation leader.
By selecting Intellect‘seMACH.ai DEP platform built on eMACH.ai architecture, DUCA will now gain the advantage of:
- Low-risk legacy migration from Forge (DUCA’s current platform) to eMACH.ai DEP with zero operational disruption, backed by Intellect’s deep expertise in both platforms.
- Superior member experience consisting ofanomnichannel banking experience with rapid self-onboarding and Gen-Z focused digital self-service capabilities for retail and small business members.
- Reduced costs and scalable growth through a shared multi-tenant SaaS model
- Future-proof scalability with access to Intellect’s composable microservices-based eMACH.ai platform, consisting of open finance-enabled core banking, lending, and commercial banking platforms specifically designed for the Canadian credit union segment, along with its global product roadmap, ensuring the DUCA evolves alongside market demands
Aron Rogers, CTO, DUCA said, “Our partnership with Intellect and the adoption of the eMACH.ai DEP platform marks a pivotal milestone in DUCA’s digital transformation. By prioritizing a low-risk migration and a high-performance, Canada-ready digital banking experience, we are ensuring that our technology enables our members’ ambitions. This move allows us to innovate with greater speed and agility, providing the seamless, modern banking experience our community deserves. At its core, this investment is about empowering our members with the digital tools they need to Do more, Be more, and Achieve more.”
Rajesh Saxena, Chief Executive Officer of Intellect Global Consumer Banking, said, “Canadian credit unions operate in a fiercely competitive environment and require true partners rather than just run-of-the-mill technology vendors. We are proud to support DUCA’s growth aspirations by enabling them to rapidly deploy new features, reduce costs, and outpace market demands. Our eMACH.ai DEP platform solves critical challenges like system fragmentation and slow innovation cycles, giving DUCA the agility to streamline operations and deliver personalised, member-first experiences across every channel. Intellect remains deeply committed to the Canadian market with a growing talent pool working side-by-side with credit unions to ensure their long-term success, combining our global innovation with decades of local expertise to drive operational excellence.”
Giới thiệu về Intellect Design Arena Limited
Intellect Design Arena Ltd là công ty hàng đầu thế giới về công nghệ tài chính cấp doanh nghiệp, cung cấp các giải pháp thông minh và có khả năng kết hợp cho các tổ chức tài chính tiên tiến tại 61 quốc gia. Với ba thập kỷ kinh nghiệm trong lĩnh vực này, bộ sản phẩm của chúng tôi bao gồm Ngân hàng tiêu dùng, Ngân hàng bán buôn, Ngân hàng trung ương, Quản lý tài sản, Thị trường vốn, Treasury Bảo hiểm và Công nghệ số cho Thương mại. Áp dụng Tư duy Nguyên tắc Cơ bản và Tư duy Thiết kế, chúng tôi đã phân tách lĩnh vực dịch vụ tài chính thành một tập hợp hữu hạn các sự kiện, dịch vụ nhỏ và API, cho phép chuyển đổi nhanh hơn, theo mô-đun với kết quả có thể đo lường được.
At the heart of this are eMACH.ai, the world’s most comprehensive, composable and intelligent open finance platform; Purple Fabric, the world’s first Open Business Impact AI platform; and iTurmeric, our composable platform for seamless integration and configuration. We are a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world’s first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation. We proudly serve over 500+ customers worldwide, supported by a diverse workforce of solution architects, and domain and technology experts in major global financial hubs. For more information, visit https://www.intellectdesign.com
| For media-related info, please contact: Nachu Nagappan Intellect Design Arena Ltd Mob: +91 89396 19676 Email: nachu.nagappan@intellectdesign.com | For investor-related info, please contact: Praveen Malik Intellect Design Arena Limited Mob: +91 89397 82837 Email: Praveen.malik@intellectdesign.com |
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