Debt Management

Composable, Microservices-based & API driven
Debt Management Solution built to Maximise your Collections

​eMACH.ai Lending’s Debt Management is the most comprehensive debt collections solution built to empower teams to recover funds faster and efficiently.

Designed to transform collections, the solution comes with user-friendly tools to effortlessly create, test, and deploy smart collection strategies. Driven by rules & workflows, it streamlines your collection process with automated actions and escalations. The solution gives better control over the collection efforts with 360-degree & centralised real-time process monitoring of internal and external teams.

With its modular, API-driven and low code capabilities, the debt management solution helps banks and institutions with rapid product deployment and customization, delivering tailored customer experiences faster than ever.


25% Faster Recovery

40% Cost Reduction

360° View of Collection Efforts


01

Smarter, Faster
& Efficient Collections

Automated Portfolio Segmentation and Queue Allocation

Workflow & Rule-based Collection Processes

Case Assignment and Worklist Prioritization

02

Customer Centric
Collections

Multichannel customer communication at their preferred channel of communication

AI Advisory chatbot for contextual next best action recommendation to collection agents

03

Monitor Performance

360-degree real-time process monitoring with role-based personalized user dashboards

Configurable Scorecards with automated risk-grade computations

Centralized & real-time performance monitoring of internal and external teams

04

Built on Future-Ready
Architecture

Seamless Integration and Interoperability with multiple ecosystems with 36+ APIs

Low Code Platform for Quick go to market

Cloud-ready platform supporting on-premises, public, and hybrid deployment

All products
All products

Intellect Ranked No. 3 in Global Leadership – Geographic spread in IBSi Sales League Table 2024

All products
All products

Intellect Ranked No. 2 among Regional Leaders in North America in IBSi Sales League Table 2024

Digital Lending
Digital Lending

Ranked No. 2 Islamic – Retail Lending in IBSi Sales League Table 2024

Digital Lending
Digital Lending

Ranked No. 1 Retail Lending in IBSi Sales League Table 2024

Digital Lending
Digital Lending

Ranked number 1 for Retail Lending in IBS Annual Sales League Table 2022

All products
All products

Ranked number 1 for Product Breadth in IBS Annual Sales League Table 2022

All products
All products

Regional Leader (ASEAN) in IBS Annual Sales League Table 2022