World's Most Comprehensive Digital Engagement Platform
eMACH.ai Digital Engagement Platform (DEP) is the only codeless engagement banking platform in the world built for banks and financial service providers to deliver seamless and personalized experiences to their customers and bank employees across all channels and stages. The unified CIF platform for Retail, SME & Corporate customers, drives a paradigm shift in banking engagement through unique capabilities like single origination and co-existence. The Open Finance enabled Cloud-native platform comes packed with a powerful combination of eMACH.ai (Events, Microservices, APIs, Cloud, Headless, AI), comprehensive Out of Box user journeys and codeless engagement creation. Further, DEP can seamlessly connect with digital channels, core banking, and third-parties like Fintechs. Merchants, e-commerce, and entertainment partners to offer differentiated solutions and drive growth.
Key Platform Features
Unified platform for Retail, SME & Corporate customers across Acquisition, Engagement and Retention
Microservices-based, Event-driven, API-enabled, Cloud Native, Headless with underlying AI models (eMACH.ai) Platform
Codeless platform to Buy, Adapt & Build user journeys
Create a unique design and experience with a composable UI/UX layer
Pre-integrated with best-in-class fintech partners to offer differentiated solutions and drive growth
Connect with any core banking system, Applications, Fintechs & other Marketplace partners
Open Finance Enabled eMACH.ai Architecture
Built on a composable eMACH.ai (Events, Microservices, API, Cloud, Headless architecture, AI) platform, DEP comes with comprehensive microservices across Domain, Engagement, Contextualization, Data ingestion and Process Choreography. The platform can connect with any user experience layer upstream and any core banking, 3rd party applications, Fintechs and Marketplace players downstream. eMACH.ai DEP is available in a Multi-Tenant model with the ability to have tenant-specific front-end, business process versions and Logical and physical partitions of tenant-specific data.
Launch an App in 120 days on a Codeless Platform
eMACH.ai Digital Engagement Platform comes with the most 750+ Front-end journeys, 50+ Domain Packs (across onboarding, lending, cards, payments, PFM, e-commerce marketplace, ESG etc), 520+ Open APIs, 45+ Events, workflows and more. This gives banks a jumpstart to launching an amazing banking experience. Banks can further choose to adapt each experience with a drag and drop or build a completely new experience from scratch without any coding requirement.
Better experience, Better bottom-line
40%
82%
40%
eMACH.ai DEP For Retail Banks
Our platform offers comprehensive experiences that are seamlessly stitched across the entire customer lifecycle - from acquisition to retention to engagement while giving you complete flexibility to build new engagement. With eMACH.ai DEP’s persona-based UI/UX, we ensure that every customer enjoys a personalized and intuitive interface, making banking not just accessible but also enjoyable.
Drive Bank-Wide Digital Transformation
eMACH.ai DEP not only creates engaging customer experiences but empowers your entire organization from Branch to operations, developers and sales partners.
The branch and RM portal has innovative features like Zero waiting time with context-enabled appointment booking, 360° relationship view with past interaction summary suggested products and branch on the move.
Enable operations team by automating processes like eKYC, alerts and event-based triggers. Role-based dashboards and logs of Open & Closed requests help banks service customers while ensuring security.
Create 360° campaigns with pre-built ad templates and a campaign manager.
The innovative omnichannel partner portal helps agents and merchants acquire customers, track application status and service customers
Empower your IT Team
Compose
- Drag & Drop UI Designer which can help developers create apps with Omni-Channel user experiences.
- App Development studio for API creation & Management, documentation and publishing
One Platform For All APIs
- Design, build, test, secure, manage and retire APIs using one platform
Process Orchestration
- Test complex business flows which span across multiple disparate systems, on-the-fly using an advanced orchestration engine and a runtime debugger
Enterprise Intergration
- Connect multiple applications using out-of-the-box integration tools
Loved by leaders
After multiple evaluations for replacing our existing core banking solution, we chose the latest in technology, IDC 19.1 that would strengthen our operations ensuring higher efficiency and drive our digital transformation agenda.
Rolando R Avante
President & CEO, Philippines Business Bank
The new platform will provide us with strength and the opportunity to accelerate our processes for innovation, product development and go-to-market.
Nils Carlsson
CEO, Resurs Bank
We found the Intellect Digital Core banking suit a good fit with our business and operational goals.
MFTB Bank
Intellect’s Contextual Digital Banking suite, IDC, has not only enabled us to acquire new customers but also facilitate our drive towards market leadership with an open & connected partner ecosystem.
Jon Howe
Managing Director , Cater Allen
“Our goal for this transformation was to empower our employees with the right tools which can help them deliver world-class banking to Myanmar citizens. We found Intellect Digital Core, most aligned to the needs of a growing bank with its robust technology stack and on-time deployment record. We are very excited to begin our journey.”
Mr.Htun Htun Oo
Dy CEO/BOD consultant, Mineral Development Bank
Recognized By Experts
IDC won DigiBank Ethiopia 2023 Awards for 'Excellence in Customer Experience' for Ahadu Bank implementation Read More
iGCB's Digital Engagement Platform (earlier called CBX-R) won Best Omnichannel Technology Implementation for Read More
Intellect has been recognized among global suppliers of Treasury and Capital Markets systems in the IBSi 2021 Read More
Capital Cube is rated as Category Leader in the FinTech Quadrant for portfolio management platforms, 2021
Capital Cube is rated as Best of Breed in the RiskTech Quadrant for LRM solutions, 2021
Capital Cube is rated as Best of Breed in the RiskTech Quadrant for FTP solutions, 2021
Capital Cube is rated as Best of Breed in the RiskTech Quadrant for ALM solutions 2021
Capital Cube is recognized amongst "Category Leaders" in the Chartis' report titled Portfolio Management Pl Read More
Intellect is ranked among top 40 vendors in RiskTech 100 2023 rankings
Intellect has been ranked #1 in the 2022 edition of Global Leader in Product Breadth
Rated as a Leader in 'The Forrester Wave Digital Banking Processing Platforms for Retail Banking, Q3 2022'
Winner for Most Effective Digitization for Intellect Digital Core implementation at Janata Bank
Ranked number 1 for Retail Lending in IBS Annual Sales League Table 2022
CBX Retail Digital Onboarding wins XCelent Functionality Award 2020
Ranked number 1 for Product Breadth in IBS Annual Sales League Table 2022
Regional Leader (ASEAN) in IBS Annual Sales League Table 2022
Capital Cube is rated as Category Leader in the FinTech Quadrant for portfolio management platforms, 2021
Capital Cube is rated as Best of Breed in the RiskTech Quadrant for LRM solutions, 2021
Capital Cube is rated as Best of Breed in the RiskTech Quadrant for FTP solutions, 2021
Capital Cube is rated as Best of Breed in the RiskTech Quadrant for ALM solutions 2021
Ranked number 1 for Retail Banking for the sixth consecutive year in Annual Sales League Table 2022
Intellect has been recognized among global suppliers of Treasury and Capital Markets systems in the IBSi 2021 Read More
YES BANK adjudged winner at IDC Financial Insights Innovation Awards 2021 for Intellect powered Credit Origin Read More
Digital Core and Cater Allen bank adjudged winner in the IBSi NeoChallenger Bank Awards 2021 - Europe Region
Best Retail Payments System implementation at Janata Bank in IBS Global Fintech Innovation Awards 2021
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