What drives true digital transformation in Africa’s dynamic banking sector? It’s not just
technology—it’s emotional intelligence.
In this episode of Insights from Inside, Vishal Singh, Regional Head, Africa at iGCB, uncovers
how iGCB is transforming African banks by blending cutting-edge technology with deep human
connection. From co-building an award-winning omnichannel platform with the Co-operative
Bank of Kenya to rapidly delivering solutions that outpace competitors, this episode explores
how iGCB leads with empathy and agility.
Learn how iTurmeric powered business composability and the eMACH.ai platform are breaking
barriers in vendor loyalty, overcoming technology adoption challenges, and creating seamless,
emotionally resonant customer experiences across Africa.
Tune in now to discover how iGCB is shaping Africa’s banking evolution—one human
connection at a time!