Intellect Consumer Banking at COBA 2025

Today’s members expect more—faster onboarding, personalised experiences, and digital-first service. At Intellect Consumer Banking, we’re helping 140+ credit unions globally rise to that challenge, all while managing the overall cost of operations.

August 10–12, 2025 | Brisbane Convention & Exhibition Centre

Visit us at Pod 14

We’re excited to announce that we are participating at COBA25 as an exhibitor. Explore how our eMACH.ai Digital Engagement Platform (DEP) is transforming member experiences for Australia’s Mutuals and Credit Unions.

What to expect at Pod 14:

• Live demo of our digital banking platform
• Learn how we reduce TCO and launch new journeys in weeks, not months
• Hear why credit unions prefer Intellect

Resources

Meet Our Australia Team:

Craig Millar

SVP & Country Head – Australia, Intellect Design Arena

Aniket Deshkar

Client Partner, Intellect Design Arena

Nishtha Sethia

Consultant, Intellect Design Arena

eMACH.ai Digital Engagement Platform empowers Mutuals and Credit Unions with 3 powerful benefits

1. Deeper Member Connections

• Boost Member Lifetime Value: Engage members with tools like spend analysis, loyalty programs, social banking, and gamification
• Strengthen Relationships: Personalise communication and offers to enhance retention and attract new members
• Stand Out: Differentiate with features like family banking and a SuperApp for managing family and lifestyle in one place
• Appeal to Socially-Conscious Members: Allow members to offset their carbon footprint through your App/Internet banking
• Leverage AI: Use propensity models to predict behaviour, automate decisions, and provide dynamic pricing
• Stay Competitive: Increase conversion rates and profitability with innovative, data-driven tools

2. Increased Revenue

• Quick Onboarding: Welcome new members in just 3 minutes with our efficient onboarding solution, reducing drop-offs and driving revenue from day one
• Digital Lending: Enable members to initiate loan applications digitally and disburse loans in minutes with AI-enabled underwriting
• Seamless Experience: Deliver a consistent, user-friendly look across mobile and online platforms to boost satisfaction, engagement, and transactions
• Open Banking Ready: Enable secure data sharing with third parties to offer personalised financial services, attract new members, and retain existing ones
• Fintech Integration: Easily incorporate fintech solutions for faster go-to-market times and expanded service offerings, driving growth and revenue

3. Reduce Risk

• Robust Access Control: Enable secure user access with MFA, SSO, and RBAC
• End-to-End Encryption: Protect data at rest and in transit using industry-leading standards like AES-256 and TLS 1.2/1.3
• AI-Driven Fraud Prevention: Leverage AI/ML tools to monitor transactions and detect anomalies, reducing fraud risk